At Caroline Counsel Family Lawyers we walk the talk. Many law firms say that they work as a team. The reality is that they don’t. They work in silos. How does that affect their clients? It means if the lawyer is at Court or with a client, no one else on the team can assist you. It means you have to wait until that lawyer is available. Meanwhile you wait. Some lawyers can leave a client waiting for days before they respond to them.
At Caroline Counsel Family Lawyers we ensure that the team knows who you are, what matters most to you, the agreed strategy in your matter and what is happening next. Caroline manages the team to ensure you and your family are being looked after and you are heading towards settlement. For this reason, we ask our clients to use one email to communicate with the team – we can then help you regardless of what our lawyers are doing.
The best way to ensure your needs are being met is to contact the team and this is why the firm has a team email for all clients to use which enables the person best placed to answer your queries to assist you.
We recognise that clients often want to work with one person. In our firm you are likely to work with our Principal Caroline Counsel, one of our dedicated team of lawyers and our administrative team members. In this way, we can ensure that the right person can assist at the best price point.
Our team is managed by Caroline Counsel who has 35 years’ experience in the law and has been managing legal teams for over two decades.
Remember if you need our help – email [email protected]